Terms & Conditions

1, Introduction

Welcome to Neuro Exploration. These Terms & Conditions set out the agreement between you (“the participant/client/customer”) and us (“Neuro Exploration”) when you book or take part in our workshops, courses, or services. By booking or attending, you agree to these terms.

Our workshops are designed to support wellbeing, creativity, and personal growth through the method of Neurographica®. As a Holistic Art Therapist, Coach, and Neurographica Specialist Practitioner, I facilitate processes that are therapeutic, creative, and reflective. These sessions, however, are not a substitute for medical, psychiatric, or psychological treatment. Participants who are under medical care should continue to follow the guidance of their healthcare professionals.

2. Services Provided

  • We provide live online and in-person Neurographica® workshops for individuals, groups, and organisations. These sessions are designed to support wellbeing, creativity, and personal growth through evidence-informed mindful drawing practices.

    Our services include:

    • Workshops for individuals – tailored sessions to explore personal themes and build resilience.

    • Workshops for professionals and teams – creative tools for stress management, problem solving, and wellbeing in the workplace.

    • Community and group programmes – inclusive workshops for diverse communities, designed to improve access to creative wellbeing practices.

    • Youth programmes (under 25s) – as a registered Arts Award Centre and Advisor, we deliver Neurographica® through Arts Award. These accredited programmes enable young people to gain formal recognition for their creative exploration while building confidence and transferable skills.

    We are committed to making our services accessible, inclusive, and adaptable to the needs of participants from all backgrounds and abilities. No prior art experience is required.

3. Bookings & Payments

  • All bookings must be made through our website or agreed booking platforms.

  • Payment is required at the time of booking unless otherwise agreed.

  • Spaces are allocated on a first-come, first-served basis.

  • Online workshops have unlimited spaces available per session

4. Cancellations & Refunds

  • Client cancellations:

    • Cancel more than 7 days before the workshop → full refund or free transfer to another date.

    • Cancel within 7 days of the workshop → fees are non-refundable, but you can transfer your booking to the next available session.

  • Our cancellations: In the unlikely event we must cancel, you may choose between a full refund or a transfer to another session.

5. Code of Conduct

We are committed to creating a safe, inclusive, and respectful environment.

  • All participants must treat others with respect.

  • Discrimination, harassment, or disruptive behaviour will not be tolerated.

  • We reserve the right to remove participants who breach this policy.

6. Accessibility & Inclusivity

We aim to make our workshops accessible to everyone. If you have accessibility needs, please let us know when booking, and we will do our best to accommodate.

We welcome participants of all backgrounds, abilities, and identities.

Our online format means people can join from anywhere in the UK with an internet connection, ensuring wide access and inclusivity.

7. Privacy & Data Protection (GDPR)

We respect your privacy and comply with the UK GDPR.

  • Personal data (such as your name, email, or booking details) will only be used to deliver our services and communicate with you.

  • Data will never be sold to third parties.

  • You may request access, correction, or deletion of your data at any time.

For full details, please see our [Privacy Policy]

8. Liability & Disclaimer

  • Our workshops are for educational and personal development purposes only.

  • We do not accept liability for any injury, loss, or damage incurred during participation.

  • By booking, you confirm you take responsibility for your own health and wellbeing.

9. Changes to Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on our website.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

📧 stella.photis@neuroexploration.com

Last updated: 13/09/2025

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